The purpose of this operational guidance is to provide country stakeholders (including policy-makers, program managers and civil society members) with a flexible process to guide the design, implementation, and monitoring of efforts to strengthen respectful maternity care and eliminate mistreatment as part of comprehensive maternal and newborn health programs.

This resource links out to the operational guidance in SPANISH: Mettre en pratique des soins de maternité respectueux dans le cadre de programmes complets de soins maternels et néonatals de MCSP, Directives opérationnelles.