Strengthening Measurement to Inform Action

Improving Experience of Care and Reducing Mistreatment of Women during Childbirth and of Newborns

Following the increase in facility-based childbirth in many low- and middle-income countries, the emphasis has shifted to improve the quality of care at facilities, including women’s experience of care. Mistreatment of women during childbirth is a key aspect of poor quality of care, a deterrent for women to seek facility-based care, with serious implications on human rights. Mistreatment of newborns and respectful newborn care is too often missing from this discussion. This session presented latest evidence on measurement, discussed emerging issues around quality of care for the mother and newborn, and offered future directions in identifying strategies to inform policy and program decisions.

Moderator: Dr. Özge Tunçalp, Scientist, World Health Organization

Moderator: Dr.Patience Afulani, Assistant Professor, UCSF

Panelists include:
Dr. Theresa Irinyenikan
Senior Lecturer/Consultant Obstetrician & Gynaecologist
University of Medical Sciences, Ondo State, Nigeria

Dr. Saraswathi Vedam
Principal and Professor
Birth Place Lab, University of British Columbia

Dr. Kwame Adu-Bonsaffoh

Senior Lecturer/Consultant Obstretician-Gynecologist
University of Ghana Medical School/Korle-Bu Teaching Hospital

Dr. Emma Sacks
Associate Faculty
Johns Hopkins School of Public Health

Dr. Meghan Bohren
Senior Research Fellow
University of Melbourne


Newborn Care and the Respectful Maternity Care Agenda: Preliminary Evidence from a WHO Multi-Country Study
Exploring Mistreatment of Women and Quality of Care Using WHO Multi-Country Survey
Centering Lived Experience & Expertise: Health Equity and Measurement
How Women are Treated During Childbirth: Evidence from WHO Multi-Country Study

Featured Resources

Birth Place Lab
White Ribbon Alliance Respectful Maternity Care Resources
WHO Statement: Prevention and Elimination of Disrespect and Abuse During Childbirth
WHO Recommendations: Intrapartum Care for a Positive Care Experience
WHO Recommendations on Antenatal Care for a Positive Pregnancy Experience
WHO Report: Midwives Voices, Midwives Realities